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Our Policies

All orders ship in 1-2 business days via ground shipping. If an item is out of stock, we will email you to let you know. Your payment will be refunded if you do not want to wait for back-ordered items to come in.

Returns of unopened merchandise will be accepted with a valid reason, excluding any edible items. You will not receive a refund on shipping charges. respects your privacy and will not sell your information.

At, we believe that dog training is not just one and done; it's a lifestyle that will keep you and your pet(s) happy together forever.  

If you have further questions about our policies, please feel free to contact us. 

Dog in a Raincoat

Returns and Refunds

30 day return policy

If you have a defective product we will accept returns for 30 days for a refund or credit. Please contact us here if you need to return an item. 

Chase That Shipping Policy

How it Works

We ship items as fast as possible, usually within 1-2 business days. You will receive an email with shipping confirmation information as soon as your order ships. 

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